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user support technician

Posted on August 16, 2024 by Employer details Systematic Squad Inc.

Job details

  • LocationCalgary, AB
  • Workplace information On site
  • Salary28.85 hourly / 30 to 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Morning
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3043960

Overview

Languages

English

Education

  • Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Supervision

  • 1 to 2 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-14

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Systematic Squad Inc.

  • Professional, scientific and technical services
  • 3 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Calgary Region
Median wage Help -
29.54 $/hour

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