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technical support analyst - systems
Posted on July 26, 2024 by Employer details Meera's Infraconstruct Holdings Ltd.
Job details
Education: Bachelor's degree. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Computer and technology knowledge: Android. Information Technology Infrastructure Library (ITIL). MAC. Unix. JavaOS. Networking software. Extranet. Internet. Servers. Desktop applications. Enterprise Applications Integration (EAI). File management software. Mail server software. Communication software. 3D graphic software. Computer-aided design (CAD). Wireless networks. Cloud. Firewall. Personal suitability: Efficient interpersonal skills. Team player. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. What is the highest level of study you have completed?. What is your current field of study?. What is your current level of study?. Experience: 3 years to less than 5 years. Financial benefits: Bonus. Other benefits: Free parking available. On-site amenities. On-site housing options. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Wellness program.- LocationSaskatoon, SK
- Workplace information On site
- Salary$38,000 to $45,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Start date Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3013611
Overview
Languages
English
Education
- Bachelor's degree
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Android
- Information Technology Infrastructure Library (ITIL)
- MAC
- Unix
- JavaOS
- Networking software
- Extranet
- Internet
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- File management software
- Mail server software
- Communication software
- 3D graphic software
- Computer-aided design (CAD)
- Wireless networks
- Cloud
- Firewall
Additional information
Personal suitability
- Efficient interpersonal skills
- Team player
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-09-22
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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