customer service representative - call centre
Title posted on indeed.com -
Full-Time Customer Service Representative
Posted on
June 26, 2024
by
Employer details
One To One Mailing Inc
Job details
About Us:
One To One Mailing is a leading provider of direct mail marketing services. We specialize in
customized mail solutions that help businesses reach their target audiences effectively. We are looking for a dedicated and professional Customer Service Representative to join our team in Edmonton. This is an in-person role. No remote work.
Job Description:
We are seeking a full-time Customer Service Representative who will be responsible for
providing exceptional customer service to our clients. The ideal candidate will have experience in print and mail production, be proficient in Microsoft Office, and possess excellent communication skills.
Key Responsibilities:
- Serve as the primary point of contact for clients, handling inquiries and resolving issues
- Provide information about our products and services
- Assisting with e-commerce purchases and navigation
- Process orders and coordinate with the production team to ensure timely delivery
- Maintain accurate records of client interactions and transactions
- Prepare quotes and proposals for potential clients
- Follow up with clients to ensure satisfaction and address any concerns
- Assist with administrative tasks as needed
Qualifications:
- Previous experience in print and/or mail production is an asset
- Previous experience in e-commerce is an asset
- Proficiency in Microsoft Office (Word, Excel, Access)
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- High school diploma or equivalent; post-secondary education is an asset
- Customer service experience in a similar role is preferred
Working Hours:
- Full-time position with standard business hours
- Occasional evenings or weekends may be required based on client needs
Benefits:
- Competitive salary ranging between $48,000 and $55,000 based on experience
- Comprehensive benefits package
- Opportunities for professional growth and advancement
- Positive and supportive work environment
How to Apply:
If you are interested in this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications to [Craig@onetoonemailing.ca]
Join One To One Mailing and contribute to our mission of delivering high-quality, personalized mail solutions. We look forward to hearing from you!
One To One Mailing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $48,000.00-$55,000.00 per year
Benefits:
* Casual dress
* Dental care
* Extended health care
* On-site parking
* Vision care
Schedule:
* Monday to Friday
Education:
* Secondary School (preferred)
Experience:
* Call center: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-07-15
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LocationEdmonton, AB
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Salary$48,000 to $55,000YEAR annually
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9338714621
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