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customer information service representative - retail Verified This job was posted directly by the employer on Job Bank.
Posted on June 14, 2024 by Employer details FirstTecPro
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Maintain records and statistics. Perform general office duties. Sell merchandise. Maintain and manage digital database. Answer clients' inquiries and provide information. Computer and technology knowledge: MS Office. MS Project. Quick Books. Spreadsheet. Security and safety: Basic security clearance. Bondable. Criminal record check. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Reliability. Team player. Judgement. Screening questions: Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Experience: 7 months to less than 1 year.- LocationMoose Jaw, SK
- Salary$43,680YEAR annually / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Early Morning, Morning
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #2961295
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- MS Office
- MS Project
- Quick Books
- Spreadsheet
Additional information
Security and safety
- Basic security clearance
- Bondable
- Criminal record check
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Judgement
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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