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user support technician Verified This job was posted directly by the employer on Job Bank.
Posted on June 13, 2024 by Employer details SSCI
Job details
Education: College/CEGEP. Work setting: Telecommunications industry. Private company, corporation or industry. Tasks: Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Experience: 1 year to less than 2 years. Other benefits: Other benefits. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.- Location3105 DUNDAS ST WMississauga, ONL5L 3R8
- Salary$28.85HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #2959304
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Work setting
- Telecommunications industry
- Private company, corporation or industry
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Benefits
Other benefits
- Other benefits
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-13
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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